Returns / Terms and Conditions:
All sales are final. Mammoth Lighting LLC does not accept returns due to mold and pest issues. However, each situation is unique and please contact us with any questions. If a return is authorized (within 30 days), we typically have a 15% (or more) restocking fee plus shipping. No returns after 30 days. All terms are at full discretion of Mammoth Lighting LLC and subject to change at any time.
WARRANTY
Mammoth Lighting LLC warrants products to be free of operational defects for the specified warranty period of 1 year from date of purchase and limited warranty for 5 years...except UV lights that have a 1 year warranty.
Warranty coverage applies to the original owner and to the original product only and is not transferable. If the product shows any defects within this period and that defect is not due to user error or improper use Mammoth Lighting LLC shall, at its discretion, send repair parts for the product using suitable new or reconditioned products or parts for customer repair. Full replacements light are not an option and repair parts will be sent for customer repair.
Purchase receipts will need to be presented to Mammoth Lighting for warranty coverage. Under no circumstances will a warranty be covered without proper receipt or for lights not purchased from Mammoth Lighting.
Mammoth Lighting LLC will, at its discretion, send repair parts at no additional charge to the purchaser, except the shipping cost, if the defect is related to Mammoth Lighting LLC manufactured products within the first year. After year one, due to unknown operating environments, a cost for the repair part + shipping may be incurred.
Mammoth Lighting LLC is not responsible for damages including, but not limited to physical damage, product modifications, use outside intended usage, misusage of design and specifications, or inappropriate installation, handling and packaging.
Customer or purchaser is responsible for prepayment of all inbound freight charges for Warranty and Non-Warranty repairs. Mammoth Lighting LLC is not liable for damage caused during shipment. Customer or purchaser should take precautions by insuring the product or take full responsibility for damage or loss during shipping for both new purchases and repair parts.
In no case is Mammoth Lighting LLC liable for damages including lost profits, lost business, repair, material cost, downtime or delays, lost savings, labor or, injury to person, property, or other incidental or consequential damages from use (including malfunction) of or inability to use products. Even if Mammoth Lighting LLC has been informed of the potential of such losses or damages, or for any claim by any other party.
The warranty listed above is the only authorized warranty by Mammoth Lighting LLC and takes the place of any warranties, including implied warranties. Mammoth Lighting LLC reserves the right to waive its warranty policy if payment of invoice is not made in full by customer on a timely basis as determined by the invoice document.
Instructions for returning products for service
- Customer must email information to sales@mammothlighting.com with details and pictures and videos.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES. Under no circumstances shall Mammoth Lighting LLC be liable to buyer or others of Mammoth Lighting LLC products or any other person for any special, incidental or consequential damages, including, without limitation, damages based upon lost goodwill, lost sales or profits, work stoppages, delay whether arising out of breach of warranty, breach of contract, negligence of otherwise, and in any case, Mammoth Lighting LLC liability for any and all losses and damages sustained by the buyer and others, arising out of or by reason of this contract shall not exceed the original purchase price of the products upon which liability is founded even if Mammoth Lighting has been advised of the possibility of such damages.