5 Year Warranty. If >5% of the diodes on a bar go out (or stay on) we will send you a new light bar. We have an individual Power Driver per light bar so if a light/driver goes out - we will send you a new one. The box opens up and the power drivers snap in and out. No fan so no worry there.
Returns / Terms and Conditions:
We do not accept returns due to mold and pest issues. However, each situation is unique and please contact us with any questions. If a return is authorized, we typically have a 10% (or more) restocking plus shipping. No returns after 30 days. All terms are at full discretion of Mammoth Lighting LLC and subject to change at any time.
Fixing Power Drivers/Bar (slide on bar model)
In the event a bar goes out – the light has been designed to be fixed relatively easy.
Test the bar – Simply unplug that position and plug into a working position next to it. If the bar lights up, that bar is good and the inside driver is bad. You can also test a working bar in the bad spot to confirm.
Remove power, unscrew 1 end cap, slide off the bottom (the bars can stay on) to expose the power drivers.
Many times, there is just a loose connection, with the wires, from shipping or moving and the driver can be fixed by hand tightening the wires again – then test.
Unscrew the bad driver (2 screws) and loosen the hand connected wires. The screws will have a protective glue on them that can simply be scrapped off before unscrewing.
Connect the new driver and test.
If a whole light is down: 95% of the time it is the first position driver (dimmer side) that is out (knocked out the chain). 5% of the time it is the control panel. Control panels can fail from excessive IPM spraying, electrical surges, or just bad luck with the board. Contact Mammoth for a prebuilt control panel for an easy fix.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES. Under no circumstances shall Mammoth Lighting LLC be liable to buyer or others of Mammoth Lighting LLC products or any other person for any special, incidental or consequential damages, including, without limitation, damages based upon lost goodwill, lost sales or profits, work stoppages, delay whether arising out of breach of warranty, breach of contract, negligence of otherwise, and in any case, Mammoth Lighting LLC liability for any and all losses and damages sustained by the buyer and others, arising out of or by reason of this contract shall not exceed the original purchase price of the products upon which liability is founded even if Mammoth Lighting has been advised of the possibility of such damages.